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Florence 1 Schools starts family support hotline

F1S Cares Hotline

 

In continuing efforts to provide support for students and their families, Florence 1 Schools (F1S) has launched a family support hotline. 


The F1S Cares Support Line is available Monday - Thursday from 9 a.m. to 6 p.m. and from 9 a.m. to 1 p.m. on Fridays through May 29th. The number is 843-664-8170.


Though the district is participating in eLearning away from the school buildings, F1S wants to ensure the social-emotional well-being of students, parents/guardians, and staff during this time. With social distancing in place, outlets typically used to help deal with stressors may not be available. Students outside of their normal school routine, and away from that support system, could experience increased behavior issues and worries.  Additionally, families may experience more stress or become over-extended due to uncertainty and on-going news about COVID-19.  


Lisa Spears, Clinical Supervisor for Florence 1 Schools School-Based Therapists (SBT), said that sometimes it helps to simply talk about fears or frustrations.


“We want anyone who might be feeling unsure or frustrated about all of the changes taking place right now to know that they are not alone,” Spears said. “This experience is new for all of us and we are all trying to find a new rhythm to our lives.”


This hotline gives the F1S family a 'safe space' to vent about current stressors and to seek healthcare information, including referrals to community healthcare providers. The hotline is a judgment-free zone staffed by School-Based Therapists and School Nurses who will offer tips and information to help cope during this national crisis. 

According to our F1S Lead Nurse, Beth Holzbach, research regarding COVID-19 is ongoing and information regarding best practices, testing and treatment continues to be updated. Holzbach said that the district wanted to provide a way for people to access current factual medical information while also serving as a resource for providing referrals to community healthcare providers.


The F1S Cares Support Line is available Monday - Thursday from 9 a.m. to 6 p.m. and from 9 a.m. to 1 p.m. on Fridays through May 29th. The number is 843-664-8170.

To access the line, just dial 843-664-8170.  You will hear a voice prompting you with instructions.  To reach a School-Based Therapist press 1. To reach a School Nurse press 2.  


F1S Cares is a support line.  If someone is experiencing a mental health crisis, they should dial 911 or reach out to the Department of Mental Health’s Community Crisis Response and Intervention Team. The CCRI can be reached toll-free, 24/7 at 833-DMH-CCRI (833-364-2274).


More information about the CCRI can be found at www.scdmh.net